Tue 01 Mar 2016
Client: Human Tissue Authority
Programme: Taking Effective Minutes and Notes
(Delivered in London, UK, 2016)
The client
HTA is a regulator set up in 2005, created by Parliament as an executive agency of the Department of Health. HTA regulates organisations that remove, store and use human tissue, ensuring that human tissue and organs are used safely and ethically, and with proper consent.
The problem
Having worked closely with HTA previously to deliver a wide range of courses, Dods Training was asked to deliver two runs of our Taking Effective Minutes and Notes course to HTA staff.
Our actions
We first set up a phone conversation with the client to understand the context behind commissioning the courses and the background of the delegates. We then went through the course agenda to ensure it is relevant and covers the key learning areas the client wanted to focus on.
As this course is highly practical our trainer prepared a number of group and individual exercises throughout the day. The morning began with an introductory exercise so the delegates had a chance to introduce their roles within the organisation and what they would like to achieve through the course. The trainer then went through the different types of minutes followed by an individual exercise. Afterwards the delegates looked at key principles of good minutes and different techniques they could use. This was again followed by practical exercises to enable the delegates to practice what they have learnt and receive immediate feedback from the trainer.
In the afternoon delegates had a chance to look at different scenarios, including drafting minutes ‘on the run’ and drafting for different audiences. Group discussions and individual exercises were used to facilitate learning. At the end of the course the delegates reviewed the day’s learning and reflected on how they can further develop their skillsets in the workplace.
Conclusion
The courses were delivered successfully and the focus on practical exercises made the course interactive and helped to embed learning.
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